OUR CONTACT INFORMATIONINFO
info@dumbblondeboutique.comWHOLESALERS:
sales@dumbblondeboutique.comRETURN DEPARTMENT:
returns@dumbblondeboutique.com~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Wholesalers: We are always looking for new accounts to work with and drop ship for us!
Please contact us
sales@dumbblondeboutique.com~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
BY PHONE:480 678-1888 Monday - Friday(between 9 a.m. and 3 p.m. mountain time zone)
- Closed Weekends
- New Years Eve
- New Years Day
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving & Day after
- Christmas 24th, 25th & 26th
Dumb Blonde Boutique
Promote Your Page TooContact Us:
info@dumbblondeboutique.com********************************************************************
SHIPPING INFORMATION
At this time we only ship within the United States and Canada
All orders are shipped discreetly in a plain, unmarked package from USPS, UPS and/or FedEx.
Orders are processed within one business days Monday – Friday (excluding holidays) and are usually shipped within 24-48hrs on business days.
Normal transit time for packages being shipped within the Continental US is typically 3 to 5 days. However, this is not a guaranteed service, meaning no guarantee is made as to how long it will take to get to you.
Delivery to military bases can take longer then the average delivery due to the mail process there.
We do offer 2day ship. Please note that it will take 2 days to get AFTER the 24 hours needed to process order (TOTAL 3DAYS MONDAY-FRIDAY).
**PLEASE NOTE**
OUR ITEMS SHIP FROM DIFFERENT WAREHOUSES THROUGHOUT THE U.S. ITEMS MAY BE SENT SEPARATELY AND ARRIVE SEPARATELY. MOST ITEMS SHIP WITHIN 3 BUSINESS DAYS (MONDAY - FRIDAY).
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BACKORDERED ITEMS
We make every effort to ensure items you have ordered are available at the time you place your order. However, when items are out-of-stock a delay in shipping can occur. Generally we are restocked within a few days. However if the delay is longer we will notify you to let you know the item is out-of-stock. Your account will be credited for any out-of-stock item.
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RETURN POLICY
Most items purchased from Dumb Blonde Boutique may NOT be exchanged or returned unless a product is defective; we cannot accept returns on personal use products for obvious reasons, including health and sanitation reasons. Therefore, all sales are final on personal use products like: Lingerie, Toys,Oils, Lubricants, Lotions, Make-up, Shavers, etc.
Once a product has been worn, opened or used it can not be return.
Products can NOT be returned do to "Change of Mind"
We cannot accept returns of soiled items, nor prepackaged items that have been opened and, therefore, made unusable. Please note, for health reasons, we do not exchange nor accept returns. SO PLEASE SELECT THESE ITEMS WITH CARE.
If we sent you a wrong item or the product is defective, please contact us immediately and we will exchange the item. Item must be returning unused with its complete packaging.
Defective items will be replaced with the exact same model only. There is a 7-day return policy on all items.
Customers are responsible for return shipping charges, unless you are return a defective for exchange. We recommend returns be sent either insured or with delivery confirmation. Credits will be issued within 14 days of receipt of item(s). A $5.00 processing fee per item is applied to all returns (this fee does not apply for exchanges).
Returns will not be accepted without receiving a confirmation number from the Return Department. Please email returns@dumbblondeboutique.com on what you needs to return and why. Return Dept. will send you directions & return confirmation #.
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CANCELLATION POLICY
Please be advised that once an order is placed we can not always cancel an order. Once and order has been processed and sent to one of our several warehouses for shipping it is often too late.
In most cases, we are not able to intercept a order once it has been sent out for shipping.
If an order can be canceled and only if the order has yet to ship, customer will be charged a $5.00 cancellation fee.